Responding to support businesses

small business retail location

The City of Brantford remains committed to supporting businesses during these unprecedented times.  We endeavor to communicate and engage on an ongoing basis with businesses to help them navigate the challenges they are experiencing. 

Below is a curated list of business support programs and resources. We will continue to update this page as new resources or changes to existing resources are announced.

On this page

Connect with Economic Development

We are open to support businesses. Please reach out to us if you have any questions or if we can be of service to support you. 

Call us. 519-751-9900.

Email us.

COVID-19 Local Health Information

Please note: the lead Agency in Brantford for local information about Coronavirus (COVID-19) is the Brant County Health Unit. For City programs and services updates, please visit the City of Brantford's COVID-19 information page.

Online events and webinars

Upcoming online events and webinars related to business resources during the COVID-19 pandemic will be shared below.

Table: online events and webinars
Online events and webinars
  COVID-19 Labour Law Q&A with Siskinds Law Firm Tuesday, March 31, 2020  2:15 to 3:15 pm

Excellence in Manufacturing Consortium

Register with Kim Wolf

Mar 31
Human Resources Panel - Chamber Coffee Chat Thursday, April 2, 2020 10:00 am

Chamber of Commerce Brantford-Brant

Register Online
  Crisis Management In Your Workplace During the COVID-19 Crisis Thursday April 2, 2020 3:00 pm

Excellence in Manufacturing Consortium

Register Online


Business resources available

Government of Canada resources

Canadian Parliament Buildings

The Government of Canada is moving to provide relief and stability for Canadians and Canadian businesses through the COVID-19 pandemic.  Below is a summary of programs, resources, and supports available to both workers and businesses.

Table: Government of Canada resources
Government of Canada resources
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 Mar 25

Canada Emergency Response Benefit up to $2K/mo in lost wages, applications in April Canada Revenue Agency  
  Canada Child Benefits temporary boost Canada Revenue Agency  
  Tax Filing  deadline extended to June 1 Canada Revenue Agency  
  Employment Insurance waiving waiting period Service Canada  
  Business Continuity Plan maintaining business in emergencies Business Development Bank of Canada  
  Learning from COVID-19 lessons for businesses (blog) Business Development Bank of Canada  


Mar 30

Customs Duty and Sales Tax Deferral deferraled to June 30, 2020 for importers Canada Border Services Agency  


Mar 30

HST/GST Remittance Deferral extended until June 30, 2020 the time Canada Revnue Agency  


Mar 30

Small Business Wage Subsidy 75% subsidy (up from 10%) Canada Revenue Agency  
  Tax Payment Deferral CRA deferring to Aug. 31 Canada Revenue Agency  
  Wage Subsidy FAQs details on wage subsidy for employers Canada Revenue Agency  
  Business Credit Availability Program BCAP loans up to $2M EDC / BDC  
  Work-Sharing Program enhancements to the program Employment and Social Development Canada  
  Business Credit Availability credit and support for exporters Export Development Canada  
  Impacts on Trade (FAQ) COVID-19 impacts and resources Export Development Canada  
Mar 30
Storefront Business Loans up to $40,000 in loans, with up to $10,000 forgiven Export Development Canada   • 
  Agri-food Lending Program lending capacity increase Farm Credit Canada  
  Supplying Products/Services providing needed supplies Public Works and Government Services Canada  
  Trade Commissioner Service helping navigate global markets Trade Commissioner Service  

Province of Ontario resources

Queen's Park Buildings in Toronto

The Province of Ontario is also responding to the COVID-19 pandemic with measures to slow its spread while supporting the province's economy.  Below is a summary of programs, resources, and supports available to both workers and businesses.

Table: Province of Ontario resources
Province of Ontario resources
  COVID-19 Self Assessment Tool tool to help determine how to seek further care Government of Ontario  

Mar 25

Family Supports for Caring for Children one-time payment of $200 per child up to 12 years of age, and $250 for those with special needs Government of Ontario  
Mar 25 Guaranteed Annual Income System increasing the payment for low-income seniors for six months Government of Ontario  
Mar 25 Ontario Student Assistance Program (OSAP) Relief six months of OSAP loan and interest accrual relief for students Government of Ontario  
Mar 25 Support for Inigeneous People and Communities emergency assistance for urban Indigenous people in financial need, and costs for health care professionals and critical supplies Government of Ontario  
Mar 25 Charitable and Non-Profit Social Services Supports funding for organization such as food banks, homeless shelters, churches and emergency services such as the Red Cross Government of Ontario
Mar 25 Electrical Costs Support for Residential, Farm and Small Business Constomers setting electricity prices at the lowest rate, known as the off-peak price, 24 hours a day for 45 days, additional supports for low income families Government of Ontario
Mar 25 List of Essential Businesses call 1-888-444-3659 with questions Government of Ontario
Mar 25 Business Tax Relief for Interest and Penalties relief for businesses to file and make payments for the majority of provincially administered taxes Government of Ontario  
  Ontario Together aligning resources, innovation, and manufacturing Government of Ontario  
Mar 25 Reducing Employer Health Tax (EHT) increasing the EHT excemption for businesses Government of Ontario  
Mar 25 Workplace Safety and Insurance Board (WSIB) Deferrals allowing employers to defer WSIB payments for up to six months Government of Ontario  

Municipal and local resources

Brantford welcome sign along 403

The City of Brantford and local partners are committed to supporting businesses through this time. Below is a summary of news and resources available in our community.

Table: municipal and local resources
Municipal and local resources
  Resources for small businesses and start ups

The BRC is helping small businesses and start ups respond to the pandemic.  They offer free business resources and  advice from expert advisors who have hands-on business experience. 519-756-4269 

Brantford-Brant Business Resource Centre  
  Business Resources a compiled list of resources and supports for businesses Chamber of Commerce Brantford-Brant  
  Local COVID-19 Information Sources City web page identifying local resources City of Brantford
  City Closures and Cancellations updated program and facility information City of Brantford  •
Mar 25 City waives late payment and transit fees property owners and water/wastewater customers who may be experiencing financial difficulties related to theCOVID-19 pandemic City of Brantford

Apr 1

Emergency Loan Relief $2,500 to $15,000 loan opportunity for businesses that need working capital Enterprise Brant  

Mar 25

Temporary Wage Subsidy FAQ / Guide provide further guidance on the COVID-19 Wage Subsidy for Employers Millards  

Resources from other sources

looking up at skyscrapers in Toronto

There are many resources, supports, and sources of information available to businesses and workers.  Below is a summary of some targeted at business preparation and response.

Table: resources from other sources
Resources from other sources
  Business Resilience Resources links, webinars, resources, etc Canadian Chamber of Commerce  
Mar 25 COVID-19: Top Five Things SMEs Need to Know 2:30 minute video summarizing steps SME’s can take to navigate the pandemic Canadian Chamber of Commerce  
  Small Business Help Centre expert advice, policies, templates, FAQ Canadian Federation of Small Business  
  Frequent Insights on COVID-19 perspectives on COVID-19 and the economy The Conference Board of Canada  
  Business Pandemic Planning checklist for businesses  Centers for Disease Control and Prevention  
  Workplace Readiness getting ready for COVID-19 World Health Organization