Responding to support businesses

small business retail location

The City of Brantford remains committed to supporting businesses during these unprecedented times.  We endeavor to communicate and engage on an ongoing basis with businesses to help them navigate the challenges they are experiencing. 

Below is a curated list of business support programs and resources. We will continue to update this page as new resources or changes to existing resources are announced.

On this page


Understanding the implications for local businesses

On March 31st, the City of Brantford initiated an online survey to grasp the impacts of the COVID-19 pandemic on the local business community and to understand the resources and supports required to address the challenges being faced. Overall, 139 surveys were completed and an overview of the survey responses follows.

View the business survey Results.


Connect with Economic Development

We are open to support businesses. Please reach out to us if you have any questions or if we can be of service to support you. 

Call us. 519-751-9900.

Email us.


COVID-19 Local Health Information

Please note: the lead Agency in Brantford for local information about Coronavirus (COVID-19) is the Brant County Health Unit. For City programs and services updates, please visit the City of Brantford's COVID-19 information page.


Online events and webinars

Upcoming online events and webinars related to business resources during the COVID-19 pandemic will be shared below.

Table: online events and webinars
Online events and webinars
DescriptionDate Start TimeSource
COVID-19: Manage your cash flow and ramp up for business Thurs, May 28, 2020 1:00 pm Export Development Canada (EDC)
Webinar: Ontario-India ICT Trade and Investment – Embracing Opportunities in the Post-COVID-19 Environment Wed, June 17, 2020 8:30 am Ontario Ministry of Economic Development, Job Creation and Trade

 

Business resources available

Government of Canada resources

Canadian Parliament Buildings

The Government of Canada is moving to provide relief and stability for Canadians and Canadian businesses through the COVID-19 pandemic.  Below is a summary of programs, resources, and supports available to both workers and businesses.

Table: Government of Canada resources
Government of Canada resources
DescriptionSummarySource (uncomfirmed)Worker Business
Canada Emergency Response Benefit up to $2K/mo in lost wages, applications in April Canada Revenue Agency  
Canada Child Benefits temporary boost Canada Revenue Agency  
Student Supports Canada Emergency Student Benefit (CESB), Creating new jobs and opportunities, and more TBD  
Tax Filing  deadline extended to June 1 Canada Revenue Agency  
Employment Insurance waiving waiting period Service Canada  
Business Continuity Plan maintaining business in emergencies Business Development Bank of Canada  
Learning from COVID-19 lessons for businesses (blog) Business Development Bank of Canada  
Large Employer Emergency Financing Facility (LEEFF) Bridge financing to Canada’s largest employers, whose needs during the pandemic are not being met through conventional financing. Canada Development Investment Corporation  
Customs Duty and Sales Tax Deferral deferraled to June 30, 2020 for importers Canada Border Services Agency  
HST/GST Remittance Deferral extended until June 30, 2020 the time Canada Revnue Agency  
Canada Emergency Wage Subsidy 75% subsidy (up from 10%), includes changes in criterial (March to April) Canada Revenue Agency  
Tax Payment Deferral CRA deferring to Aug. 31 Canada Revenue Agency  
Temporary Wage Subsidy up to $1,375 for each eligible employee and to a maximum of $25,000 total per employer (for businesses not qualifying for Emergency Wage Subsidy) Canada Revenue Agency  
Wage Subsidy Calculator Estimate the amount of your wage subsidy Canada Revenue Agency  
Wage Subsidy FAQs details on wage subsidy for employers Canada Revenue Agency  
Canada Emergency Commercial Rent Assistance (CECRA) for small businesses Forgivable loans to eligible commercial property owners so that they can reduce the rent owed by their impacted small business tenants by at least 75% for the months of April, May and June, 2020.) Canada Mortgage and Housing Corporation (CMHC)   • 
Business Credit Availability Program BCAP loans up to $2M EDC / BDC  
Work-Sharing Program enhancements to the program Employment and Social Development Canada  
Business Credit Availability credit and support for exporters Export Development Canada  
Canada Emergency Business Account up to $40,000 in loans, with up to $10,000 forgiven Export Development Canada   • 
Impacts on Trade (FAQ) COVID-19 impacts and resources Export Development Canada  

Webinar Presentation Documents

Various resource from EDC webinar on April 16, 2020 Export Development Canada  
Agri-food Lending Program lending capacity increase Farm Credit Canada  
Regional Relief and Recovery Fund (RRRF) Funding for southern Ontario businesses that are unable to access other existing measures. FedDev Ontario / Enterprise Brant  
Supplying Products/Services providing needed supplies Public Works and Government Services Canada  
Trade Commissioner Service helping navigate global markets Trade Commissioner Service  

Province of Ontario resources

Queen's Park Buildings in Toronto

The Province of Ontario is also responding to the COVID-19 pandemic with measures to slow its spread while supporting the province's economy.  Below is a summary of programs, resources, and supports available to both workers and businesses.

Table: Province of Ontario resources
Province of Ontario resources
DescriptionSummarySourceWorkerBusiness
COVID-19 Self Assessment Tool tool to help determine how to seek further care Government of Ontario  
Family Supports for Caring for Children one-time payment of $200 per child up to 12 years of age, and $250 for those with special needs Government of Ontario  
Guaranteed Annual Income System increasing the payment for low-income seniors for six months Government of Ontario  
Ontario Student Assistance Program (OSAP) Relief six months of OSAP loan and interest accrual relief for students Government of Ontario  
Support for Inigeneous People and Communities emergency assistance for urban Indigenous people in financial need, and costs for health care professionals and critical supplies Government of Ontario  
Agriculture and Food Jobs in Ontario Apply for agriculture, agri-food and food industry jobs to support the response to the novel coronavirus Government of Ontario
Charitable and Non-Profit Social Services Supports funding for organization such as food banks, homeless shelters, churches and emergency services such as the Red Cross Government of Ontario
Electrical Costs Support for Residential, Farm and Small Business Constomers setting electricity prices at the lowest rate, known as the off-peak price, 24 hours a day for 45 days, additional supports for low income families Government of Ontario
List of Essential Businesses call 1-888-444-3659 with questions Government of Ontario
Business Tax Relief for Interest and Penalties relief for businesses to file and make payments for the majority of provincially administered taxes Government of Ontario  
Certain Businesses Allowed to Reopen Under Strict Safety Guidelines The Ontario government is allowing certain businesses and workplaces to reopen as long as they comply with strict public health measures and operate safely during the COVID-19 outbreak. Government of Ontario  
COVID-19: Tackling the Barriers Learn how to request a temporary rule or regulation change to help your business respond to COVID-19 (coronavirus). Government of Ontario  
Ontario Together aligning resources, innovation, and manufacturing Government of Ontario  
Rent Relief/Support for Small Businesses and Landlords lowers rent by approximately 75% for qualifying small businesses if landlords participate Government of Ontario  
Reducing Employer Health Tax (EHT) increasing the EHT exemption for businesses Government of Ontario  
Resources to prevent COVID-19 in the workplace Find sector-specific guidelines and posters to help protect workers, customers and the general public from coronavirus (COVID-19) in Ontario. Government of Ontario  
Support for Businesses Information and advice to help your business navigate the economy during COVID-10 Government of Ontario  
Workplace PPE Supplier Directory Review a list of companies that sell personal protective equipment (PPE) and other supplies to keep your employees and customers safe from COVID-19. Government of Ontario  
Workplace Safety and Insurance Board (WSIB) Deferrals allowing employers to defer WSIB payments for up to six months Government of Ontario  

Municipal and local resources

Brantford welcome sign along 403

The City of Brantford and local partners are committed to supporting businesses through this time. Below is a summary of news and resources available in our community.

Table: municipal and local resources
Municipal and local resources
DescriptionSummarySourceWorkerBusiness
Resources for small businesses and start ups

The BRC is helping small businesses and start ups respond to the pandemic.  They offer free business resources and  advice from expert advisors who have hands-on business experience. 519-756-4269 

Brantford-Brant Business Resource Centre  
Business Resources a compiled list of resources and supports for businesses Chamber of Commerce Brantford-Brant  
Local COVID-19 Information Sources City web page identifying local resources City of Brantford
City Closures and Cancellations updated program and facility information City of Brantford  •
City waives late payment and transit fees property owners and water/wastewater customers who may be experiencing financial difficulties related to theCOVID-19 pandemic City of Brantford
Emergency Loan Relief $2,500 to $15,000 loan opportunity for businesses that need working capital Enterprise Brant  
Temporary Wage Subsidy FAQ / Guide provide further guidance on the COVID-19 Wage Subsidy for Employers Millards  

Resources from other sources

looking up at skyscrapers in Toronto

There are many resources, supports, and sources of information available to businesses and workers.  Below is a summary of some targeted at business preparation and response.

Table: resources from other sources
Resources from other sources
DescriptionSummarySourceWorkerBusiness
FAQ: Unlocking COVID-19 Financing Programs On April 17th, BDO hosted a webinar with BDC and EDC on the government financing programs available for COVID-19, and the key financial reporting information needed to support successful applications for these programs. BDO, EDC, BDC   • 
Business Resilience Resources links, webinars, resources, etc Canadian Chamber of Commerce  
The Businesses Resilience Service A new hotline service to provide small businesses with financial planning and advice on COVID-19 recovery. Canadian Chamber of Commerce  
COVID-19: Top Five Things SMEs Need to Know 2:30 minute video summarizing steps SME’s can take to navigate the pandemic Canadian Chamber of Commerce  
Small Business Help Centre expert advice, policies, templates, FAQ Canadian Federation of Small Business  
Frequent Insights on COVID-19 perspectives on COVID-19 and the economy The Conference Board of Canada  
Labour Law Updates FAQ prepared by Siskinds Law Firm around medical leave and doctor notes, specific to COVID-19 Excellence In Manufacturing Consortium (EMC)  
Manufacturers Response Toolkit Forum “Manufacturers Need Help” - open source forum for all Canadian manufacturers in response to COVID-19 Excellence In Manufacturing Consortium (EMC)   • 
Rapid Response Platform - PPE Supplier Directory As Canada's industries return to work, there is an increased demand for PPE. The Rapid Response Platform automatically matches supply with demand, simplifying supplier discovery during the procurement process. Multiple Partner Organizations  
Wellness Together Canada: Mental Health and Substance Use Support Free online resources, tools, apps and connections to trained volunteers and qualified mental health professionals Wellness Together Canada
         
Business Pandemic Planning checklist for businesses  Centers for Disease Control and Prevention  
Workplace Readiness getting ready for COVID-19 World Health Organization  

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and Recovery Fund (RRRF)